It happens thousands of times each day – a child climbs aboard the bus to school, a senior group takes a church day trip, a business passenger is shuttled to catch her airlines flight – each one riding a bus from Carolina Thomas. And every mile matters – every day.
At Carolina Thomas, we’re passionate about our business for one simple reason: what we do matters. Every day, thousands of children, including our own, depend on our buses to get them to and from school safely. Churches and sports teams, childcare and senior centers, airports and healthcare facilities alike – every day, tens of thousands of people count on us for safe, comfortable and reliable group transportation. So we take serious pride in our business for one very important reason. Because we know there’s a lot riding on what we do. Every mile. Every day.
Our Purpose & Values
This simple idea – that what we do matters – inspires our commitment to a single purpose: to be the best-in-class provider of bus transportation solutions in the Carolinas for our customers. It’s why we offer only superior quality products and services, provide expert, trusted advice, and help our customers solve their transportation problems in a friendly, professional manner. It’s why our talented employees dedicate themselves to continual improvement in the jobs they perform. And it’s why we work harder than anyone else in our business to meet our customers’ unique needs and exceed their expectations. And we do that every day.
As North and South Carolina’s bus transportation leader, Carolina Thomas has invested heavily in purpose-built facilities to provide a full line of products and services to meet all your needs.
Carolina Thomas is headquartered in Greensboro, North Carolina, just minutes away from Piedmont Triad International Airport and conveniently accessible from I-40.
Our Customer Amenities Include:
- Parking at the door
- Climate-controlled, non-smoking Customer Lounge
- Vending machine with snacks and drinks
- Free hot coffee, filtered drinking water and ice
- Free guest Wi-Fi
- Covered outside designated smoking area
- Periodicals provided in customer lounge
Our Service Facilities
Our 22,000-foot, state-of-the-art facilities include eight full-sized service bays to provide service and maintenance for buses and specialty transport vehicles, as well as a 60-foot heated paint booth and a 60-foot heated collision repair booth capable of accommodating over-sized vehicles. We are equipped to handle any job, large or small.
As part of our commitment to exceptional service, we even have our own professional in-house video production studio to create our technical and service training videos.
Our Parts Facilities
We maintain the largest and most complete bus parts inventory in the Carolinas, stocking thousands of top-quality OEM and all-makes parts for all bus makes and models, including competitive brands. As part of the Thomas Built Buses and Freightliner dealer network, we are supported by one of the most advanced parts distribution networks in North America for unparalleled parts distribution and availability.
Our Mobile Service & Parts Fleet
As the unmatched bus service leader in North Carolina, we offer vehicle repair and maintenance available through our fleet of mobile service vehicles operating throughout North Carolina to keep our customers up and running. In addition, our extensive parts distribution network includes a fleet of mobile parts delivery vehicles operating throughout North Carolina to ensure our customers get the parts they need, when they need them.
While we commit 100% of our resources to providing superior bus transportation products and services, we understand that our fundamental business is really about people. We are driven by the belief that our customers and our employees are both our greatest asset and our greatest reward.
Carolina Thomas customers come from all walks of life, bringing with them a wide array of experiences and needs. Because our customers are also our friends, we’re seriously committed to taking care of their group transportation needs.
As proud as we are to be our customers’ preferred bus provider, our biggest rewards are the times when a customer calls us just to say hello, or stops by to drop off a home-baked cake in appreciation for our service department going the extra mile to get their church bus delivered back to them in time for Sunday services. We love our customers. They know they can count on us to take care of their needs. And they reward us with their business, their loyalty, new customer referrals, and cakes!
At Carolina Thomas, our employees are our greatest asset. They are also the primary reason for our success as the preferred bus provider for our customers.
Our employees bring a wide range of experience and skills to the jobs they perform. In addition to being consistently exceptional in their skills, they understand just how much is riding on the work we do every day, and dedicate themselves to continually go the extra mile.
Always willing to challenge themselves and their colleagues, our employees are inspired to commit themselves to continual improvement in their jobs. Just as important, they pride themselves on the work we do as a company and enjoy being a part of the Carolina Thomas team. That team spirit and a sense of pride in going the extra mile is what sets us apart from our competitors as the best-in-class provider of bus transportation solutions in the Carolinas.
People — from toddlers to teens to seniors — are the heart of our business and yours. At Carolina Thomas, our mission is to help you provide reliable, high-quality bus transportation for the people you serve. From the senior outing and summer mission trip to the daily school bus route and sporting event, Carolina Thomas buses offer comfort and safety for all kinds of people every day.
Youth Sports Teams – Football, basketball, tennis — no matter what your sport, Carolina Thomas has a bus for your youth teams. Our buses also transport bands and cheerleaders. Private, charter, and public schools can all find a wide selection of activity buses.
Church Youth Groups – Engaging youth in service, fellowship, and mission is a vital part of helping them grow in faith. Carolina Thomas stocks both new and pre-owned buses in a variety of sizes to help you safely transport teens to destinations near and far.
Church Senior Groups – Buses allow church senior groups to easily travel to outings together. Whether it’s a luncheon around town, a trip to the art museum, or a weekend in the mountains, we offer buses that provide all the features you need for your seniors.
Residents of Senior Communities – Seniors and their families often want or need to leave the hassles of driving, navigating, and parking to someone else. We can help you configure your bus for multiple wheelchairs, along with lifts and tie downs, safety rails, and other helpful features. Transporting your residents to the doctor’s office, grocery store, and group outings can run smoothly with a bus from Carolina Thomas.
Travelers – Tourists and business travelers are able to shuttle from the airport to the hotel in style with Carolina Thomas buses. We also offer full graphic services to help customers easily identify your bus and help you promote your business.
School Students – We help school systems with entire fleets and private and charter schools that need only one or two buses. Your students will be safe in our wide selection of Thomas Built Buses. Our service department offers complete care after the sale, as well as training and support for your bus maintenance team.
Daycare and After-School Children – Working parents trust daycare centers, the YMCA, churches, and other organizations to care for their children day in and day out. When you’re picking up children from multiple schools or locations throughout the week, you can be sure a bus from Carolina Thomas offers the safety and reliability you need to stay on time.
College Students – Shuttle services designed to run regular routes around campus and to destinations in town are a key service for many colleges and universities. Carolina Thomas can help you select the ideal bus for repeated short trips.
Discover Your Perfect Bus
If you’re looking for premium quality buses backed by exceptional service, contact one of our bus professionals today!