Online Parts Ordering

Fast, Easy Online Bus Parts Ordering – Powered by Excelerator™

At Carolina Thomas, we’re always looking for ways to make it easier for you to manage and maintain your fleet. That’s why we’re proud to offer Excelerator™ — the powerful e-commerce platform from Daimler Truck North America — giving you a faster, smarter way to search, quote, and order the parts you need — anytime, anywhere.

Whether you manage a large school district fleet or a small private bus operation, Excelerator makes it simple to keep your vehicles on the road and your parts ordering process running smoothly.

What Is Excelerator?

ExceleratorTM is a powerful, easy-to-use online parts ordering platform designed specifically for commercial vehicle fleets. Built by Daimler Truck North America (DTNA), Excelerator gives you access to one of the largest all-makes parts inventories in the industry — including genuine Thomas Built Bus parts, vendor-brand components, and hundreds of thousands of all-makes parts.

With Excelerator, you get:

  • 24/7 access to bus parts ordering — from any device

  • Real-time pricing and availability from Carolina Thomas

  • VIN-based lookup for precise part selection

  • Saved orders and purchase history for faster reordering

  • Core returns, warranties, and more — managed all in one place

It’s the same trusted support and expertise you count on from Carolina Thomas — now just a few clicks away.

Why Use Excelerator?

Here’s what our customers love about Excelerator:

✅ It saves time. Quickly search for the parts you need — by part number, VIN, or keyword — without picking up the phone.
✅ It improves accuracy. VIN lookup helps ensure you order the right part the first time.
✅ It’s available anytime. You can place orders day or night, even on weekends or holidays.
✅ It keeps you organized. Track past orders, submit warranty claims, and manage core returns with ease.

And best of all, you’re still ordering directly from Carolina Thomas — with the same dedicated local parts support you know and trust.

Getting Started Is Easy

We’ll help you get set up with Excelerator™ at your location and provide training and support for your team — so you can start ordering parts with confidence.

Just fill out the form below, and a member of our Parts team will reach out to walk you through the setup process. Once your account is active, you’ll receive a welcome email with your user credentials and login details.

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