Customer Portals

Customer Portals Overview

Welcome to your Carolina Thomas customer portal hub. Access training, warranty and service information, OEM parts ordering, and connected-vehicle insights – all from one page.

A secure, login-required website that provides essential tools and information for managing Thomas Built buses in your fleet.

New user?  Click here to request a new user account

Already have a user account?  Click here to login

Thomas Built Buses offers online training to keep your service technicians confident, current, and performing at their best.

New user?  Click here to request a new user account

Already have a user account?  Click here to login

Daimler Truck North America (DTNA) fleet customers have access to a wide range of secure online applications and resources that help keep your vehicles on the road and your operations moving. Owner/operators may also gain access to important information for their DTNA and Thomas Built Buses vehicles.

New user?  Click here to request a new user account

Already have a user account?  Click here to login

ExceleratorTM is a powerful, easy-to-use online parts ordering platform designed specifically for commercial vehicle fleets. Built by Daimler Truck North America (DTNA), Excelerator gives you access to one of the largest all-makes parts inventories in the industry — including genuine Thomas Built Bus parts, vendor-brand components, and hundreds of thousands of all-makes parts.

New user?  Click here to request a new user account

Already have a user account?  Click here to access

Access OEM information and support for your fleet.

Click here to access

Questions? Give Us a Call.

800-440-3492

Customer Portal Request Form

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