ABOUT CAROLINA THOMAS

What we do matters. Every mile. Every day.

Every day, thousands of people in North Carolina and beyond rely on a bus from Carolina Thomas — students on their way to school, church groups heading out on a trip, and passengers catching airport shuttles. Each one depends on our vehicles to get them where they need to go safely and comfortably.

At Carolina Thomas, we take that responsibility seriously. Because we know there’s a lot riding on what we do — every mile, every day.

Who We Are

Founded in 2004, Carolina Thomas is a family-owned full-service bus dealership committed to helping customers achieve a successful ownership experience. We’re proud to be the authorized dealer for Thomas Built Buses, ElDorado Bus, and Daimler Truck North America in North Carolina — representing the most trusted names in transportation.

From bus sales and service to parts, body repair, paint and graphics, and warranty support, our team is dedicated to providing quality, reliability, and peace of mind at every step.

Our Purpose & Values

Our purpose is simple: to be the best-in-class provider of bus transportation solutions in the Carolinas.

We live that out through a commitment to:

  • Quality: Offering only superior products and professional services you can depend on.
  • Expert Guidance: Providing honest, knowledgeable advice to help you make the right decisions for your fleet.
  • Customer Focus: Building long-term partnerships by listening first and responding with integrity.
  • Continuous Improvement: Encouraging every team member to grow, innovate, and deliver their best work every day.

We do what we do because it matters — to the communities we serve, the customers we support, and the people who rely on every bus we deliver.

Our Facilities

Carolina Thomas is headquartered in Greensboro, North Carolina, just minutes from Piedmont Triad International Airport and easily accessible from I-40.

Our modern facilities are designed to provide complete support for every customer need:

  • 22,000 sq. ft. Service Center with eight full-size bays and a state-of-the-art paint and collision facility for large vehicles.
  • Comprehensive Parts Distribution Center featuring one of North America’s largest in-stock bus parts inventories — supported by the Thomas Built Buses and Daimler Truck North America network for unmatched availability.
  • Customer Lounge & Amenities including convenient parking, climate-controlled seating, complimentary Wi-Fi, coffee, and vendor refreshments.

Our Customers

Our customers represent schools, colleges and universities, childcare centers, churches, transit providers, senior living and healthcare facilities, and organizations across North Carolina — each with unique transportation needs.

We’re proud that so many of them choose Carolina Thomas not just for our products, but for the partnership, reliability, and personal service they know they can count on. That trust is what drives us to deliver excellence every day.

Our Team

Behind every bus we sell or service is a team of skilled professionals who care deeply about their work — and about our customers.

Our employees bring decades of combined experience and craftsmanship to every project. They take pride in the role they play in keeping passengers safe and fleets running smoothly. Their dedication, teamwork, and commitment to doing things the right way are what truly set Carolina Thomas apart.

Want More Info? Contact Us Today!

Call us or fill out the form below to let us know how we can assist you.

800-440-3492

HOURS OF OPERATION

  • MONDAY7:00 AM - 5:00 PM
  • TUESDAY7:00 AM - 5:00 PM
  • WEDNESDAY7:00 AM - 5:00 PM
  • THURSDAY7:00 AM - 5:00 PM
  • FRIDAY7:00 AM - 4:00 PM
  • SATURDAYCLOSED
  • SUNDAYCLOSED